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Since people’s actions and their behavior originate from their values and beliefs, it is important in each situation to assess the prevailing value systems as they greatly influence the reconstruction of publicadministration. People’s values will also be channeled into the vision of the country’s future. Generally speaking, people hold certain beliefs about public administration, based on their feelings and past experience, which need

to be voiced, and understood. Citizens very often have their own expectations and views about public administration. A thorough assessment of people’s views about public administration is crucial from both perspectives, negative and positive. [Read more]

 

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III. How to Develop a Framework for the  Diagnostic Analysis of the Situation?

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3.5 Understanding people's beliefs and values as they relate to Public Administration and service delivery

YOU ARE HERE: PLANE 1: ANALYZING THE SITUATION TO UNDERSTAND THE CONTEXT AFTER CONFLICT
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